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Complex Care Coordinator

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Complex Care Coordinator

  • Location:


  • Sector:

  • Job type:


  • Salary:

    £25000 - £27000 per annum + Generous holiday and many more

  • Contact:

    Samuel Nichols

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:


  • Expiry date:


  • Startdate:


Job Description

Complex Care Coordinator
Salary: £25,000 - £30,000
Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based)
Hours: Predominantly Monday to Friday with some flexibility for weekend shared on call
Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL

Are you looking for a new role that will give you variety and a sense of achievement?
In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages.

You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle.

Salary and Benefits
For your hard work and commitment, you will be paid a salary between £25,000-£30,000, Paid mileage, Access to ongoing personal and professional development, Casual dress, Company events, Company pension, Employee discount, Free parking, On-site parking, and much more!


  • Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting
  • Basing yourself in the field and office as required, whilst ensuring a consistent and high service of care is provided. From time to time, you will need to cover shifts in an emergency
  • Maintaining contact with Service users in person and over the phone
  • Ensuring person centred care is effectively delivered and that care and support plans are updated regularly to reflect this
  • Meeting with the clinicians and external providers regularly to review care packages and ensure care is being delivered in line with company and CQC standards
  • Prepare and send monthly reports to the Clinical Commissioning Group (CCG)


  • Proven experience in a similar role
  • Relevant care qualification (level 3 in health and social care or willing to work towards this)
  • Outstanding communication skills, as well as a good eye for detail, strong organisation abilities and competent IT usage
  • Full UK driving licence, access to your own vehicle and flexibility to visit clients and professionals throughout the West Midlands
  • Commitment to sharing on call requirements, including weekends on occasion

Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have conversation to discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now! For more information, call 0121 480 8217 and ask for Samuel

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