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Family Support Worker

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Family Support Worker

  • Location:

    Newcastle upon Tyne

  • Sector:

  • Job type:


  • Salary:

    Up to £24000 per annum

  • Contact:

    Nicola Thomas

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Job Description

Company Overview:

We are recruiting on behalf of a community-driven organisation committed to supporting families in Newcastle. We believe in providing comprehensive and compassionate care to enhance the well-being of families facing various challenges. Our dedicated team works collaboratively to empower individuals and strengthen family units through a range of support services. This role is initially on a temporary basis however, there is potential for this to be a permanent role for the right candidate.

Position Overview:

We are currently seeking a dedicated and empathetic Family Support Worker to join our team in Newcastle. The successful candidate will play a pivotal role in providing direct support to families, facilitating access to resources, and promoting positive family dynamics. This position offers a rewarding opportunity to make a meaningful difference in the lives of families within our community.

Key Responsibilities:

  • Provide one-on-one support to families facing challenges such as parenting difficulties, financial strain, mental health issues, and relationship conflicts.
  • Conduct assessments to identify the needs and strengths of each family, and develop personalised support plans in collaboration with the family members.
  • Offer guidance, practical assistance, and advocacy to help families navigate social services, healthcare systems, educational institutions, and other relevant resources.
  • Organise and facilitate support groups, workshops, and educational sessions on topics related to family well-being, parenting skills, communication, conflict resolution, and stress management.
  • Maintain accurate records of interactions with families, progress made, and any interventions implemented, ensuring confidentiality and compliance with organisational policies.
  • Collaborate with other professionals, community agencies, and stakeholders to coordinate services and referrals, ensuring holistic support for families.
  • Participate in team meetings, training sessions, and professional development activities to enhance knowledge and skills in family support and related areas.


  • Proven experience working with families in a supportive capacity, preferably in a community-based setting.
  • Strong understanding of family dynamics, child development, trauma-informed care, and culturally sensitive practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to establish rapport, build trust, and maintain boundaries with diverse individuals and families.
  • Capacity to work independently as well as part of a multidisciplinary team.
  • Commitment to maintaining professionalism, ethical standards, and confidentiality.
  • Proficiency in computer skills and record-keeping.


  • Competitive salary
  • Opportunities for professional growth and advancement within the organisation.
  • A supportive and collaborative work environment dedicated to making a positive impact on families in need.

If you are passionate about supporting families and making a difference in your community, we encourage you to apply for this rewarding opportunity. To apply, please submit your CV outlining your qualifications and interest in the position. We look forward to welcoming a compassionate and dedicated Family Support Worker to our team.



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