Multiple Inbound Customer Service Advisor- to start 23/03/2020
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Location:
Worcester
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Sector:
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Job type:
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Salary:
Up to £9.02 per hour + Free car park on site
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Contact:
Sarah
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Contact email:
sarah.watson@brookstreet.co.uk
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Job ref:
HF8179_1583494397
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Published:
about 4 years ago
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Expiry date:
5/04/2020
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Startdate:
asap
Job Description
Job title: Inbound Customer service advisor
Hours: Rotational shift (please see below for times) 37.5 hours per week
Location: Worcester
Hourly rate: £9.02 per hour, longer temp temporary contract
Looking to recruit multiple Customer service Advisors for a well-known call centre, located near junction 6.
You will be dealing with inbound calls from customers regarding their accounts.
Shift pattern:
Monday to Friday either 08:00- 16:00, 09:00- 17:00, 10:00- 18:00 and 12:00 -20:00. This has 1 Saturday shift every 4-6 weeks with a rest day in the week.
Customer service advisor responsibilities:
- Handling incoming customer queries regarding their accounts
- Managing each individual situation with care to find the best solution that meets both the customer and business needs
Inbound Customer service advisor desired Skills and Experience:
- Customer service
- Attention to detail
- Good listening skills
- Professional telephone manner
- Knowledge of MS packages
-Ability to meet targets
- Data entry
For more information on the Inbound Customer service advisor please contact Sarah on 01905 731591 or email