Office Administrator - £22,000 - £25,000
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Location:
Knaresborough
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Sector:
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Job type:
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Salary:
£22000 - £25000 per annum
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Contact:
Nicole
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Contact email:
nicole.farren@brookstreet.co.uk
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Job ref:
YOR/700471_1656636050
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Published:
almost 2 years ago
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Expiry date:
31/07/2022
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Startdate:
20/04/22
Job Description
Office Administrator - £22,000-£25,000
My client is looking for an experienced Office Administrator, to be based in Knaresbourough.
This is an exciting opportunity, to join an established company which offers a competitive salary, job progression and security.
ACCOUNTABILITIES / MAIN RESPONSIBILITIES
HR:
Recruitment including:
- Liaising with Operations manager re areas and positions required
- Advertising
- Telephone interviews
- Arranging trial shifts in conjunction with operation manger
- Adding new employees on to system
- Enrolling staff on NEST pension scheme when required
- DBS Control - including processing new applications
- Maintain lists and sending to relevant customers
- Monitoring and recording holiday/sick cover for operations manager
- Processing staff leaving the company
- Monthly expenses forms
- Health and Safety
- Updating policies and procedures
- Safecontractor accreditation
- COSHH documents
- Risk Assessments
Customer Focused:
- Completing quotations and supporting documentation for prospective customers
- Creating New Customer Files (physical and on electronically), setting up on contacts, issuing and receiving contract documentation
- Issuing Liability Insurance to All customers
- Customer communication emails
- ATP Test Certificates
- Arranging new Sanitary Bin contracts
- Control of ongoing Sanitary Bin contracts
- Typing up audits snd sending to customers
General Admin: - Vehicle management, tax, insurance, MOTs, servicing, roadside assistance
- Fuel Cards
- Updating standard documents and Company Handbook
- PPS Sales Reports
- Processing stock orders form staff
- Maintaining stock levels in the office
- Collecting Post
- Processing cheques received in post
- Cleaning Office
- Ordering stationary items for office
- General administrative duties, including filing and document management.
- Any other required administration tasks
- Participate in training and development processes in support of your own development
PERSON SPECIFICATION
Knowledge:
- Must be able to read and write in English to a good standard
- Ability to use machinery associated with the cleaning industry, ie. Vacuum cleaners, carpet cleaners etc
- Awareness of Health and Safety
- Organisational skills
Experience:
- Ability to work on own initiative and problem solve
- Work experience within the cleaning industry
- Supervisory experience
- Experience of working as part of a team
- Time management skills - to be able to work within allocated timescales and to take a flexible approach in order to meet the service requirements
Qualifications:
- No essential qualifications are required for this post
- Clean UK Driving License
- British Institute of Cleaning Science - Level 1 & 2 (desirable)
- NVQ Level 2 Cleaning & Support Service Skills (desirable)
Personal qualities:
- Customer focused
- Self-motivated and confident
- Excellent communication skills
- 100% Trustworthy
- Punctual and reliable
- Open to feedback
CORE COMPETENCIES
Achievement and Resilience:
- Demonstrate enthusiasm and drive to improve own performance and to achieve and exceed targets
- Identifies and acts on opportunities to improve processes
- Takes responsibility for own actions and responds positively to change
- Analytical Demonstrates an analytical approach to problem solving and generates workable solutions based on logical judgement
- Accurately and quickly performs numerical calculations
Persuasive Communication and Impact:
- Presents ideas and information concisely and confidently
- Negotiates effectively
- Obtains information using effective questioning and listening techniques
Planning and Organisation:
- Establishes an effective course of action to accomplish objectives by set deadlines
- Plans, prioritises and manages own workload taking into account finer details
Building Relationships and Teamwork:
- Builds effective relationships based on trust and rapport, interacts at all levels in a confident and diplomatic manner
- Actively co-operates with colleagues in pursuit of team objectives
- Demonstrates consideration and support for others
- Responds and adapts positively and quickly to change
- Tolerates ambiguity