Job Description

Rough Sleeper Navigator

Help People Rebuild Their Lives - Join Our Homeless Prevention Service

We are looking for an empathetic and driven Rough Sleeper Navigator to join our dynamic team in Southend-on-Sea. You will provide intensive end-to-end support to individuals experiencing rough sleeping, helping them access essential services, secure housing, and begin the journey to recovery and independence.

This is more than a job - it's a chance to be a key part of someone's transformation.

Job Title: Rough Sleeper Navigator
Location: Southend-on-Sea (SS1)
Salary: £14.54 per hour
Hours: Full-time - 37 hours per week
Shifts: Early (6am-2pm) / Late (4pm-12am), including weekends and bank holidays

Key Responsibilities:

• Provide responsive outreach based on Street Link alerts and local intelligence
• Support clients with complex needs including housing, substance misuse, mental and physical health, and offending behaviour
• Offer tailored one-to-one interventions using a trauma-informed and psychologically informed approach
• Act as a single point of contact, advocating with partner services such as health, housing, and welfare
• Help clients develop life skills (e.g., budgeting, hygiene, diet) and support them in maintaining tenancies
• Maintain accurate records and case notes on our database systems

What We're Looking For:

• Experience working with individuals with complex or multiple needs
• Knowledge of housing and homelessness legislation and services
• Ability to build trust with vulnerable individuals through a person-centred, recovery-focused approach
• Confident in managing conflict and building effective partnerships
• A flexible and proactive team player, willing to work shifts across mornings, evenings, weekends, and bank holidays

Why Join Us?

• Be part of Southend's frontline response to homelessness
• Work in a supportive and experienced team
• Make a lasting impact on people's lives
• Ongoing training and development opportunities

Apply today and help rough sleepers in Southend find safety, stability, and hope for the future.