Job Description

Job Title: Residential Support Worker - Secure Care Setting
Location: Hailsham
Salary: £31,073-£34,188 per annum (depending on experience) + £30 per sleep-in (approx. one per week)
Contract: Full-Time, Permanent
Shift Pattern: Rotating early and late shifts, including sleep-ins

Make a Real Difference Where It Matters Most

We're on the lookout for dedicated and emotionally resilient individuals to join our team as Residential Support Workers in a secure children's home. This role is ideal for those passionate about supporting vulnerable young people, especially those with complex needs and experiences of trauma. You'll be working in a stable, trauma-informed environment designed to help children and teenagers feel safe, understood, and empowered to make positive life changes.

What You'll Be Doing:

• Providing consistent, therapeutic daily care to young people

• Helping create and maintain a structured, nurturing living environment

• Supporting emotional regulation and positive behaviour through clear boundaries, encouragement, and constructive challenge

• Collaborating with colleagues to assess risks, develop care plans, and tailor support to individual needs

• Organising and participating in activities that support personal development, social skills, and resilience

• Handling incidents calmly and professionally using trauma-responsive strategies

• Ensuring young people's health, wellbeing, and safeguarding are prioritised at all times

• Participating in sleep-in duties as part of a team approach to continuous care

Essential:

• Hold or be willing to work towards a Level 3 Diploma in Residential Childcare

• Excellent interpersonal skills with the ability to remain calm and assertive under pressure

• Confident in setting boundaries, managing challenging behaviour, and ensuring safety

• Comfortable with basic IT systems (e.g., Microsoft 365, Teams)

• Committed to equality, safeguarding, and trauma-informed practice

• Physically fit and able to participate in active engagement and intervention when needed

Desirable:

• Experience working in residential or secure care environments

• Understanding of youth risk factors including exploitation, self-harm, or gang involvement

• Familiarity with digital case recording systems such as ClearCare

• Experience mentoring others or leading by example during challenging situations

Why Join Us?
This is more than just a job - it's an opportunity to shape the future for young people who need stability, care, and someone to believe in them. You'll be supported with training, reflective practice, and a team that shares your drive to make a difference.

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