Job Description

Job Title: Support Worker - Complex Communication Needs
Location: Newcastle Upon Tyne
Salary: £14.54-£15.01 per hour
Contract Type: Permanent

Hours:
* Full-time: 37 hours/week (3 x 12-hour shifts)
* Part-time: Minimum 21 hours/week
* Shift pattern includes two weekends per month (rota set 2-3 months in advance)

Are you an experienced support worker with British Sign Language (BSL) skills? Would you like to make a real difference in the lives of two young men with profound deafness and complex communication needs?

We are looking for dedicated, person-centred Support Workers to provide meaningful, empowering support to two 23-year-olds transitioning into independent living. This is a unique opportunity to be part of a new service and build strong, respectful relationships that centre around communication and connection.

Key Responsibilities:
* Provide 1:1 and 2:1 care in a supported living setting
* Communicate using British Sign Language (BSL) - BSL proficiency is essential for this role
* Support daily living skills: cooking, cleaning, personal care, and routines
* Facilitate access to health appointments and administer medication
* Promote social inclusion through activities like swimming, gaming, deaf clubs, and conventions
* Use visual communication tools (VOCA, symbol boards, etc.)
* Accurately maintain care records and contribute to care planning

Essential Criteria:
* BSL Qualification - this is a core requirement due to the communication needs of the individuals
* Experience working with individuals with learning disabilities or communication difficulties
* Empathy, patience, and the ability to build trust
* Willingness to work flexibly, including weekends and a variable shift pattern

What We Offer:
* Competitive pay rates
* 20 days annual leave + bank holidays (pro rata)
* Matched pension contributions (up to 5%)
* Comprehensive induction and specialist training (including advanced BSL if needed)
* Wellbeing services: occupational health, counselling, and physiotherapy
* Discounts through our staff rewards scheme
* Cycle to Work Scheme

Ready to help build a life of independence, dignity, and inclusion? Apply today and bring your BSL skills to a team that truly values them.

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