Job Description

Job Description: Outreach Worker - Domestic Violence Unit

Job Purpose:

To provide high-quality, trauma-informed support to women who are experiencing or have experienced domestic abuse. The Outreach Worker will deliver one-to-one casework, safety planning, advocacy, and group support, ensuring that each woman's individual needs are met through a comprehensive and empowering support plan.

Key Responsibilities:

Casework & Support

• Provide high-quality one-to-one support, advice, and advocacy to women affected by domestic abuse.
• Develop and maintain trusting, supportive relationships with service users.
• Deliver emotional and practical support tailored to each woman's circumstances.

Risk & Needs Assessment

• Conduct regular risk assessments (e.g., DASH) and needs assessments to ensure safety and appropriate support.
• Create and implement robust safety plans in collaboration with each service user.

Individual Support Planning

• Work with women to identify their support needs and goals.
• Develop, review, and update Individual Support Plans (ISPs) that reflect each woman's journey and progress.

Advocacy & Referrals

• Advocate on behalf of service users with statutory and community services.
• Refer women and children to specialist agencies as needed, ensuring a holistic approach to support.

Group Work

• Facilitate or co-facilitate group support sessions for survivors of domestic abuse.
• Encourage peer support and empowerment through group engagement.

Monitoring & Evaluation

• Maintain accurate, confidential records in line with project procedures.
• Contribute to monitoring and evaluation processes to assess outcomes and improve service delivery.

Multi-Agency Working

• Build and maintain effective partnerships with local agencies and services.
• Support women in accessing housing, legal, health, and welfare services.

Person Specification:

Essential:

• Experience working with victims/survivors of domestic abuse or other vulnerable groups.
• Strong understanding of the dynamics of domestic abuse and its impact on women and children.
• Ability to speak at least one of the following languages Urdu, Hindi, Mirpuri, Punjabi Gujrati or Bengali Farzi, Pushtu, African languages in particular Somalian.
• Ability to conduct risk assessments and develop safety plans.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage a caseload.
• Commitment to confidentiality, safeguarding, and equality.

Desirable:

• Relevant qualification in social work, counselling, or related field.
• Experience facilitating group work.
• Knowledge of local support services and referral pathways

To be considered for this role CLICK APPLY or contact Carina in our Midlands Care office

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